[rt-users] Problem to integrate exim4 with request tracker 4.0

Odhiambo Washington odhiambo at gmail.com
Sun Sep 14 05:14:53 EDT 2014


You probably need to run some command to regenerate your configs for Exim4
so that the transport can be detected. I only know how to use the
monolithic Exim4 configuration, not the split config. Maybe:

sudo dpkg-reconfigure exim4-config





On 14 September 2014 11:49, Theodotos Andreou <theo at ubuntucy.org> wrote:

> Hi all,
>
> I am trying to setup an RT 4.0 system with exim4. I want it to be queue
> agnostic, so the manual advised to use this setup:
>
> # cat /etc/exim4/conf.d/main/90_exim4-config_requesttracker
> RT_USER=www-data
> RT_URL=https://logs.markouassociates.com
>
> rt_transport:
>  driver = pipe
>  user = RT_USER
>  command = rt-mailgate \
>  --action '${if def:local_part_suffix {comment}{correspond}}' \
>  --queue "$local_part" \
>  --url RT_URL --no-verify-ssl
>
> rt_router:
>  driver = accept
>  local_part_prefix = rt-
>  administration
>  local_part_suffix_optional
>  local_part_suffix = -comment
>  transport = rt_transport
>
> But when I try to restart exim4 this is what I get:
>
> # service exim4 restart
>  * Stopping MTA for restart
> 2014-09-14 10:06:32 Exim configuration error in line 218 of
> /var/lib/exim4/config.autogenerated.tmp:
>   main option "rt_transport" unknown
> Invalid new configfile /var/lib/exim4/config.autogenerated.tmp, not
> installing
> /var/lib/exim4/config.autogenerated.tmp to /var/lib/exim4/config.
> autogenerated
>
> I know I must be doing something fundamentally wrong here but as an exim
> noob, I can't  figure it out.
>
> I am using RT 4.0.19 and exim4 4.82 both installed from the stock Ubuntu
> 14.04 (64 bit) packages.
>
> Any ideas?
>
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>



-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
"I can't hear you -- I'm using the scrambler."
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