[rt-users] Problem to integrate exim4 with request tracker 4.0

[Theodotos Andreou]

OK I used dpkg-reconfigure to switch to a monolithic format. Now I get:

# dpkg-reconfigure exim4-config
  * Stopping MTA for restart
    ...done.
  * Restarting MTA
    ...done.
ALERT: exim paniclog /var/log/exim4/paniclog has non-zero size, mail system possibly broken

The panilog says:

# cat /var/log/exim4/paniclog
2014-09-13 08:20:06 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
   main option "rt_transport" unknown
2014-09-14 04:00:43 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
   main option "rt_transport" unknown
2014-09-14 10:06:32 Exim configuration error in line 218 of /var/lib/exim4/config.autogenerated.tmp:
   main option "rt_transport" unknown

What now?

On 14/09/2014 12:14 μμ, Odhiambo Washington wrote:
> You probably need to run some command to regenerate your configs for 
> Exim4 so that the transport can be detected. I only know how to use 
> the monolithic Exim4 configuration, not the split config. Maybe:
>
> sudo dpkg-reconfigure exim4-config
>
>
>
>
>
> On 14 September 2014 11:49, Theodotos Andreou <theo at ubuntucy.org 
> <mailto:theo at ubuntucy.org>> wrote:
>
>     Hi all,
>
>     I am trying to setup an RT 4.0 system with exim4. I want it to be
>     queue agnostic, so the manual advised to use this setup:
>
>     # cat /etc/exim4/conf.d/main/90_exim4-config_requesttracker
>     RT_USER=www-data
>     RT_URL=https://logs.markouassociates.com
>
>     rt_transport:
>      driver = pipe
>      user = RT_USER
>      command = rt-mailgate \
>      --action '${if def:local_part_suffix {comment}{correspond}}' \
>      --queue "$local_part" \
>      --url RT_URL --no-verify-ssl
>
>     rt_router:
>      driver = accept
>      local_part_prefix = rt-
>      administration
>      local_part_suffix_optional
>      local_part_suffix = -comment
>      transport = rt_transport
>
>     But when I try to restart exim4 this is what I get:
>
>     # service exim4 restart
>      * Stopping MTA for restart
>     2014-09-14 10:06:32 Exim configuration error in line 218 of
>     /var/lib/exim4/config.autogenerated.tmp:
>       main option "rt_transport" unknown
>     Invalid new configfile /var/lib/exim4/config.autogenerated.tmp,
>     not installing
>     /var/lib/exim4/config.autogenerated.tmp to
>     /var/lib/exim4/config.autogenerated
>
>     I know I must be doing something fundamentally wrong here but as
>     an exim noob, I can't  figure it out.
>
>     I am using RT 4.0.19 and exim4 4.82 both installed from the stock
>     Ubuntu 14.04 (64 bit) packages.
>
>     Any ideas?
>
>
>     -- 
>     RT Training - Boston, September 9-10
>     http://bestpractical.com/training
>
>
>
>
> -- 
> Best regards,
> Odhiambo WASHINGTON,
> Nairobi,KE
> +254733744121/+254722743223
> "I can't hear you -- I'm using the scrambler."

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