[rt-users] Failed to load dashboard

[Carlos Ramos]

Hi Christian,

This script is great, I was able to identify the users with a reference to
that specific dashboard. But I could not find how this information is
stored in the DB (my best guess is attributes.content which is binary) and
I really don't know much about the RT API. Do you know if it's possible to
remove theses invalid references directly in the database?, if not, how can
I do so through the RT API?

In the RT API there is a DeletePreferences in the RT::User class, but i
don't see how I can delete a specific DashboardInMenu id from the
preferences. Any ideas about this?

Thanks a lot for the help.

On Tue, Sep 16, 2014 at 12:07 AM, Christian Loos <cloos at netcologne.de>
wrote:

> Am 16.09.2014 um 05:13 schrieb Carlos Ramos:
> > Hello,
> >
> > I'm getting the following warning on my Apache error log every time I
> > load pretty much every RT page and I would like to get rid of it:
> >
> > [warning]: Failed to load dashboard 235: Failed to load dashboard 235:
> > Couldn't find row (/opt/rt4/share/html/Elements/Tabs:497)
> >
> > I guess some dashboard was deleted and it's somehow still referenced but
> > not showing up in the UI. ¿How can I manually delete this reference?
> >
> > Thanks.
> >
> > --
> > Carlos Ramos
>
> Attached a simple Perl script I use.
> The pod also notes the bug report for this.
>
> Chris
>



-- 
Carlos Ramos
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