[rt-users] Failed to load dashboard

[Christian Loos]

Am 16.09.2014 um 18:56 schrieb Carlos Ramos:
> Hi Christian,
> 
> This script is great, I was able to identify the users with a reference
> to that specific dashboard. But I could not find how this information is
> stored in the DB (my best guess is attributes.content which is binary)
> and I really don't know much about the RT API. Do you know if it's
> possible to remove theses invalid references directly in the database?,
> if not, how can I do so through the RT API?
> 
> In the RT API there is a DeletePreferences in the RT::User class, but i
> don't see how I can delete a specific DashboardInMenu id from the
> preferences. Any ideas about this?
> 
> Thanks a lot for the help.

On the user modify page (Admin -> Users) you can change a users
"Dashboards in menu" preference.
The right select box contains a row without a label for the deleted
dashboard, select this row and hit "Delete".

Chris