[rt-users] Failed to load dashboard

[Carlos Ramos]

Hi Christian,

Thanks a lot, that solved my problem a lot easier than expected. Again
thanks a lot.

Cheers.

On Wed, Sep 17, 2014 at 7:05 AM, Christian Loos <cloos at netcologne.de> wrote:

> Am 16.09.2014 um 18:56 schrieb Carlos Ramos:
> > Hi Christian,
> >
> > This script is great, I was able to identify the users with a reference
> > to that specific dashboard. But I could not find how this information is
> > stored in the DB (my best guess is attributes.content which is binary)
> > and I really don't know much about the RT API. Do you know if it's
> > possible to remove theses invalid references directly in the database?,
> > if not, how can I do so through the RT API?
> >
> > In the RT API there is a DeletePreferences in the RT::User class, but i
> > don't see how I can delete a specific DashboardInMenu id from the
> > preferences. Any ideas about this?
> >
> > Thanks a lot for the help.
>
> On the user modify page (Admin -> Users) you can change a users
> "Dashboards in menu" preference.
> The right select box contains a row without a label for the deleted
> dashboard, select this row and hit "Delete".
>
> Chris
>



-- 
Carlos Ramos
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