[rt-users] web request from custom scrip

Hugo Escobar hescobar at afslc.com
Thu Apr 2 16:15:12 EDT 2015


Hi Landon,

For some reason the result is not being written in log files (I'll have to
check my RT_SiteConfig.pm :)
I parsed the response directly and I got what I needed.

Thank you

On Thu, Apr 2, 2015 at 2:55 PM, Landon Stewart <lstewart at iweb.com> wrote:

>
> On Apr 2, 2015, at 11:03 AM, Hugo Escobar <hescobar at afslc.com> wrote:
>
> Hi,
>
> I'm trying to write a scrip that sends a web request to an external server
> and depending on the answer set a specific priority level
>
> So far the web request goes out and the priority can be set. The only
> missing part is that I can't get a hold of the external web server
> response.
>
>
> Hi Hugo,
>
> Firstly - Does https://extwebserv/ have a real certificate?
>
> Try the following instead.  I haven't tested it but basically it tries the
> URL and sets the priority if it was successful.  It also logs the response
> message (a short human readable single line string that explains the
> response code) regardless of what it was.  It returns whatever $status is
> (if it's set then it'll be non-zero).
>
> use LWP::UserAgent;
>
> my $url = 'https://extwebserv/'.somePieceOfData;
> RT::Logger->info("Ticket ".$self->TicketObj->id." Checking ".$url);
> my $ua = LWP::UserAgent->new;
> my $response = $ua->get($url);
> my ($status, $msg);  # Set these up as empty for now
> ($status, $msg) =  $self->TicketObj->SetPriority('100')
> if $response->is_success;
> RT::Logger->info("Ticket ".$self->TicketObj->id." ".$response->message);
> return $status;
>
>
> Landon Stewart : lstewart at iweb.com
> Lead Specialist, Abuse and Security Management
> Spécialiste principal, gestion des abus et sécurité
> http://iweb.com : +1 (888) 909-4932
>
>


-- 
Regards,

Hugo Escobar

 <http://www.associationfinancialservices.com/>

4770 Biscayne Blvd, Ste 700
Miami, FL 33137

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support: 305.921.4620
email: hescobar at afslc.com

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