[rt-users] Couldn't find plugin 'Tickets' when using Shredder RT v3.8.10

[Mike Johnson]

Sorry all, I know that's an old version!!

Was there something fixed in 3.8.17 that resolved this issue, or am I doing
something wrong?

I'm getting the error even when trying to run the help on the Tickets
plugin.

Couldn't find plugin 'Tickets'
Plugins list:
        Objects
        Users
        Attachments
        Summary
        Tickets
        SQLDump

Thanks!
Mike.
-- 
Mike Johnson
Datatel Programmer/Analyst
Northern Ontario School of Medicine
955 Oliver Road
Thunder Bay, ON   P7B 5E1
Phone: (807) 766-7331
Email: mike.johnson at nosm.ca
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