[rt-users] SelfService new ticket screen and queues

Karres, Dean karres at illinois.edu
Tue Apr 14 12:18:43 EDT 2015


Hi,

In the SelfService web interface under New Ticket the first thing a customer sees is a list of ALL our queues.  Is it possible to limit the list of queues to our one "public" helpdesk queue?

Dean...K...
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