[rt-users] Execute scripts -

Jonathan Murray jmurray at whoi.edu
Thu Apr 16 15:17:40 EDT 2015

How did you set up your cron jobs to alert your users if a ticket has no 
owner for 5 hours?
I need to set up the same thing.

Thank you, Jonathan

On 04/16/2015 02:07 PM, Matt Wells wrote:
> I'm setting up my cron jobs to alert my users of certain ticket 
> criteria.  If a ticket has no owner for 5 hours I send an alert.
> So far it works great, sending notifications via email.  However I 
> want to add something other than email.  We're using pushbullet for 
> Nagios alerts and I'd like to do the same here.
> Has anyone done anything for this? I know that pushover has a mail 
> gateway however PushBullet has stated they have no such intentions.
> I've been looking around for ways to do this but so far had little 
> success.
> From bash I just -
> curl --header 'Authorization: Bearer 1234567890987654321' -X POST 
> https://api.pushbullet.com/v2/pushes --header 'Content-Type: 
> application/json' --data-binary '{"type": "note", "title": "Note 
> Title", "body": "Note Body"}'

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