[rt-users] Cannot Login to RT

Landon Stewart lstewart at iweb.com
Fri Apr 17 12:32:18 EDT 2015


Hi Lorraine,

Before anyone can provide any useful answer to this I think we'd need more details from you.  Where did you look for the log files before giving up on finding them?  Did you check the RT_SiteConfig.pm file to see where logging is supposed to be going and then check there?  Did you check in /var/log/* or?  Usually the log for RT can be found in /opt/rt4/var/log/rt.log but your installation might be different.

Landon Stewart : lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com : +1 (888) 909-4932

> On Apr 17, 2015, at 6:36 AM, Lorraine Johnson <rraineyjay at gmail.com> wrote:
> 
> Hello,
> 
> I try logging into my RT and I get this error
> 
>  " An internal RT error has occurred. Your administrator can find more details in RT's log files."
> 
> I seem not to find the RT log files. Please help

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