[rt-users] RT 4.2 query; RequestorGroup != 'admin'

[Richard McMahon]

Hello,

I have an RT query created with the query builder that RequestorGroup.

Status = '@owner'

returns 163 tickets

Status = '@owner' AND  RequestorGroup = 'admin'

returns 101 tickets

This lists all issues where the Requestor is a member of the admin group.

I would like to list all tickets where the Requestor is not a member of
the admin group.

I expected this query to work.

Status = '@owner' AND RequestorGroup != 'admin'

I also tried NOT LIKE 'admin'

These give the error:

There was an error parsing your search query: Invalid RequestorGroup Op: 
!=. Your RT admin can find more information in the error logs.

This looks like a bug to me.

regards Richard