[rt-users] Help with a template

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Dec 2 10:38:46 EST 2015

On Wed, Dec 2, 2015 at 9:35 AM, Joe Kirby <kirby at umbc.edu> wrote:
> Matt
> I appreciate the suggestion however as a non-perl programmer I am not able
> to transition this to my template


> I was hoping to have some command that would replace this line in the
> template so the child ticket could receive all the values from the parent as
> I am creating this dynamical via script/template
> ITNM-Topic: {$Tickets{'TOP'}->FirstCustomFieldValue('ITNM-Topic’)}

Just replace the "FirstCustomFieldValue" with "CustomFieldValuesAsString".


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