[rt-users] ways to backup RT 4

Bob Shaker rshaker at ARDENCOMPANIES.COM
Tue Dec 15 08:36:26 EST 2015

While we're on the subject, I attached a script (as a .txt to get around email filters, but it's a bash script) I made some time ago that will backup the /opt/rt4, and use rt-serialize to create a backup of the DB.
The mason cache is cleared by cron every morning at 2am, and this script runs at 3am.
External services then send everything to cloud storage once it's collected into /backup.

I'm not sure how reliable the return code-based error checking is, so there's log collection services that check the serializer log on their own.

I'm open to suggestions. Hope the attachment goes through.

-----Original Message-----
From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Matt Zagrabelny
Sent: Monday, December 14, 2015 4:44 PM
To: Boris Epstein <borepstein at gmail.com>
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] ways to backup RT 4

Hi Boris,

On Mon, Dec 14, 2015 at 3:35 PM, Boris Epstein <borepstein at gmail.com> wrote:
> Hello listamates,
> Is there a way - by way or a script of plugin/extension of some sort -
> to back up the RT DB and configuration/custom images, etc. in one fell swoop?

I'm not aware of any "one ring to rule them all" backup utility for RT. The training docs from BP reference:

DB backups (mysql, pg, whatever)
/opt/rt4, except /opt/rt4/var/{mason,session}_data /etc/aliases
wherever your cronjobs live
fetchmail config / mail relay config /etc



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