[rt-users] Extract Custom Fields -
Marcelo Calado | TBS TAX Services
mcalado at tbstaxservices.com
Tue Dec 22 16:16:51 EST 2015
Hi There!
I am having trouble with RT-Extension Extract Custom Field.
Anyone ever done this before and can help? A quick help will be appreciated
as we are missing critical requests
Thank you.
My template:
EIN|Body|EIN:\s*(\w+)
Address|Body|Address:\s*(\w+)
Cell Phone|Body|Cell Phone:\s*(\w+)
City|Body|City:\s*(\w+)
First Name|Body|First Name:\s*(\w+)
Last Name|Body|Last Name:\s*(\w+)
My body:
Ein:20-999-745
Address: 100, High Street
Cell Phone:3809
City:Stoughton
First Name:Marcelo
Last Name:Calado
Into my logs:
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Ein,20) added:
1324
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Ein,20) added:
1324
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Address,100)
added: 1325
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Address,100)
added: 1325
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Cell
Phone,3809) added: 1326
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Cell
Phone,3809) added: 1326
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue
(City,Stoughton) added: 1327
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue
(City,Stoughton) added: 1327
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (First
Name,Marcelo) added: 1328
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (First
Name,Marcelo) added: 1328
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Last
Name,Calado) added: 1329
Dec 22 16:08:35 751081-tbsfryou RT: [27756] CustomFieldValue (Last
Name,Calado) added: 1329
Dec 22 16:08:35 751081-tbsfryou RT: [27756] Ticket 347 created in queue
'TaxOnline' by mcalado
Dec 22 16:08:35 751081-tbsfryou RT: [27756] Failed command 'address: 100,
High Street'#012Error message: Command 'address' is unknown#012#012Failed
command 'ein: 20-999-745'#012Error message: Command 'ein' is unknown
Dec 22 16:08:35 751081-tbsfryou RT: [27756] Extended mailgate error: Failed
command 'address: 100, High Street'#012Error message: Command 'address' is
unknown#012#012Failed command 'ein: 20-999-745'#012Error message: Command
'ein' is unknown
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151222/822960de/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: ecf.PNG
Type: image/png
Size: 29442 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20151222/822960de/attachment.png>
More information about the rt-users
mailing list