[rt-users] strange things with multi-value custom field in CLI

Kevin Falcone falcone at bestpractical.com
Mon Feb 2 16:08:26 EST 2015


On Mon, Feb 02, 2015 at 06:47:50AM +0000, Eierschmalz, Bernhard wrote:
> 
> I have one custom field with type “enter multiple values”
> 
> I tried to create a ticket in CLI and directly enter multiple values into my CF
> with this command:
> 
>                 rt create -t ticket set subject=”test” queue=”test” CF-42=
> ”value1,value2”
> 
> after this, my CF had one value “value1,value2”
>  
> 
> strange thing is, when I try to edit the CF with this command
> 
>                 rt edit ticket/<ticketnumber> set CF-42=”value1,value2” status=
> ”new”
> 
>  
> 
> (so exactly the same syntax at CF-42=”value1,value2”)
> 
> I have 2 values, “value1” and “value2”

I believe this came up recently on this list, along with a patch for
consideration.  However, it turns out there is a better piece of code
that addresses this.

https://github.com/bestpractical/rt/compare/4.2/multi-value-cf-in-rest

It would be interesting to hear if this resolves your issue.

-kevin
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