[rt-users] Change to SSL cert breaking incoming mail

[Tim Wiley]

On 02/04/2015 10:52 AM, asas wrote:
> We recently changed to a new SSL cert with a new CA. After replacing the private key and cert, https works correctly with RT's web interface. But incoming emails get stuck in queue, with this message in exim's logs:
>
> 2015-02-04 10:04:23 1YJ4JK-0000LE-V7 <help at ourdomain>: rt_help_transport transport output: An Error Occurred
> 2015-02-04 10:04:23 1YJ4JK-0000LE-V7 == help at ourdomain
> R=rt_stathelp_router T=rt_stathelp_transport defer (0): Child process of rt_stathelp_transport transport returned 75 (could mean temporary error) from command: /usr/bin/rt-mailgate
>
> We're running RT 4.0.7-5 on Debian 7. After reverting back to the old cert, everything is working again.
>
> Any suggestions?
>
> Thanks!
>

If it's not a mainstream trusted CA, check out the --ca-cert option for 
rt-mailgate.