[rt-users] Set priority - On queue change
globo
michael.obrien at globoforce.com
Wed Feb 11 08:53:58 EST 2015
Hi ,
Is there a way to make sure someone changes the priority from 0 on queue
change
I have three queues and all the tickets come into one queue first and then
are assigned out to the different queues.
I would like to make sure people set a priority before first before
assigning the ticket out
Any help or ideas much much appreciated
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