[rt-users] Set priority - On queue change

[Kenneth Crocker]

Yep,

Simply write a scrip that triggers "On Queue change" to set the priority.
You can even have a different scrip for each Queue to set the priority to
different levels.

Kenn

On Wed, Feb 11, 2015 at 5:53 AM, globo <michael.obrien at globoforce.com>
wrote:

> Hi ,
> Is there a way to make sure someone changes the priority from 0 on queue
> change
>
> I have three queues and all the tickets come into one queue first and then
> are assigned out to the different queues.
> I would like to make sure people set a priority before first before
> assigning the ticket out
>
> Any help or ideas much much appreciated
>
>
>
>
>
>
> --
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>
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