[rt-users] Change organization and rtname

Fredrik Rambris fredrik.rambris at cdon.com
Wed Feb 25 07:39:32 EST 2015


Our RT instance has grown out of just IT department and I want to
rebrand it.

I cannot find a lot of info about how this works in the documentation

Where is $Organization used other than in the top right corner? Why will
my existing tickets break if I change it?

If I want to have different subject tags in queues, what should be in
config? Must I use regexes or does it just speed up things?


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Fredrik Rambris <fredrik.rambris at cdon.com>
CDON IT
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