[rt-users] delete or move a correspondence

Alex Peters alex at peters.net
Fri Feb 27 22:16:10 EST 2015

rt-shredder can be used to delete individual transactions from a ticket,
such as correspondence:

A more hacky method is discussed here:

I'm not aware of any supported way to move correspondence (short of merging
two tickets).

On Fri, 20 Feb 2015 at 06:46 Edsall, William (WJ) <WJEdsall at dow.com> wrote:

>  Is it possible to delete or move a ticket correspondence?
> William
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