[rt-users] a few trivial questions about tickets

Christian Loos cloos at netcologne.de
Thu Jan 15 07:43:06 EST 2015


Am 15.01.2015 um 12:07 schrieb Luca Ferrari:
> I've added a few custom fields to my ticket definition, for example
> "git commit", but I'm able to see the custom fields only when creating
> a ticket or editing in jumbo mode. I cannot see them for instance when
> resolving a ticket (i.e., Action->Resolv), which for some of them
> makes much more sense.
> Therefore, taking "git commit" as an example, is there a way to tie
> such field to appear only when a specific action is executed against a
> ticket?

There is an extension for editing custom fields on reply and comment:
https://github.com/bestpractical/rt-extension-customfieldsonupdate

Chris




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