[rt-users] Upgrade of RT

[Alex Peters]

Perform a mysqldump of the old database, and import it into a new location
as is.

Follow the instructions included with RT for a new installation, ignoring
the database steps.

Add the new database connection details to your new installation's
RT_SiteConfig.pm file (ensuring that the $DatabaseAdmin value is set
appropriately).

Run sbin/rt-setup-database from the root of the new RT installation with
the appropriate options (including "--action upgrade").  See "--help".

When I upgrade, I tend to follow the steps above rather than upgrading in
place like RT's instructions suggest.

On Fri, 16 Jan 2015 12:53 am Iain Vowles <iain.vowles at mcgill.ca> wrote:

>  Hi,
>
>
>
> We are new to the whole RT upgrading game and would like to do the
> following:
>
>
>
> ·         A clean install the new RT 4.2.9 on a new server (server is
> already configured with the correct Apache (2.2.15), Perl (5.10.1), and
> MySQL (5.1.73))
>
> ·         Export the MySQL data from our old RT server - version 3.6.11
>
> ·         Import the data to the new 4.2.9 version
>
>
>
> Can someone let us know how to go about this.
>
>
>
> Many Thanks,
>
>
>
> Iain Vowles
>
>
>
>
>
> *Iain Vowles* | Senior Analyst, Information Services/ Analyst Senior,
> Services d’Information
>
> *Université McGill University* | University Advancement / Avancement
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