[rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

[Moose]

Just edit the relevant global scrip to do something like this: (Replace
"QueueName01 and QueueName02)

Description:  On Correspond; Open Tickets
Condition: User Defined
Action: Open Tickets
Template: Global Template: Blank
Stage: TransactionCreate


# CUSTOM CONDITION:
if ($self->TicketObj->QueueObj->Name !~ /^(QueueName01|QueueName02)$/ ) {
   if ($self->TransactionObj->Type eq 'Correspond') {
     return 1;
  }
}



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