[rt-users] RT-Extension-QueueDeactivatedScrips for RT 4.2 ?

Wallace Reis wreis at bestpractical.com
Mon Jan 19 11:27:35 EST 2015

On Jan 19, 2015, at 2:05 PM, Guadagnino Cristiano <guadagnino.cristiano at creval.it> wrote:
> Unfortunately, that's not what I'm seeing: I see the checkboxes only for
> those scrips that are *NOT* global. The globally applied scrips does not
> have the checkbox, and so they cannot be deactivated (see attached
> snapshot).

Sorry, this is actually the other way around.

Select the menu item “Admin” -> “Global” -> “Scrips”, then click on the scrip you want to change which queues it applies to. On the scrip page, select the submenu “Applies to”, then you should see a page either with “Applies to all objects” message — which then you click on the checkbox and submit in order to remove that from all queues making you able to selectively choose the queue you want it applied — or a page showing a list of queues it applies (Selected objects) and those not (Unselected objects).

Wallace Reis/wreis
Software Engineer

More information about the rt-users mailing list