[rt-users] problem in RT

Alex Peters alex at peters.net
Sat Jan 31 22:20:01 EST 2015


If this issue is only occurring after you modify the Login page, then you
have made an incorrect modification.  Delete the copy of the Login page in
the "local" directory, clean the Mason cache, restart RT and try again.

If the issue still occurs, then something else is wrong.  Possibly the
included "rt-validator" tool will help.  If not, besides deleting and
reinstalling RT, I personally don't have any other suggestions.
On 31 Jan 2015 8:56 pm, "Shahab Sharifzadeh" <sshguard at ymail.com> wrote:

> now what i have to do?
> when i edit login page all of my users *even root* was *redirected to
> selfservice page*.
>
>
>   On Tuesday, January 27, 2015 11:13 PM, Alex Peters <alex at peters.net>
> wrote:
>
>
> That is very strange.  User "root" should not redirect to Self Service.
> Perhaps your DB has in fact been corrupted somehow.  Maybe someone else can
> offer another solution.
> On 28 Jan 2015 1:03 am, "Shahab Sharifzadeh" <sshguard at ymail.com> wrote:
>
> I have to say that by your solution i could change and edit the word "
> username" to "user" in login page but after this, every user (even root) i
> have redirected to selfservice page.
> i think that every user even ROOT change to the unpreviledge user or my
> connection to DB was disconnected.
>
>
>   On Tuesday, January 27, 2015 5:19 PM, Shahab Sharifzadeh <
> sshguard at ymail.com> wrote:
>
>
> Hi
> I do everything that you say and i do your instructions but my problem is
> yet.
> Your solution didnt work correctly for me,please give me another solution.
>
>
>
>
>
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