[rt-users] RT canned responses

[Murillo Azambuja Gonçalves]

Hello,

It can be done with articles.
https://bestpractical.com/docs/rt/4.2/customizing/articles_introduction.html

Murillo Azambuja Gonçalves

On 07/08/2015 09:05 AM, Ashish Patil wrote:
> Hello,
>
> I wish to have canned responses that I can use to reply/comment on a 
> Ticket. Is there any way that can be done?

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