[rt-users] FW: [rt-devel] Issue with setting Custom Statuses, Added statuses do not see any other statuses.

[Ashley Etherington]

Indeed, I figured that out shortley after my last email.  But thank you Todd. 
It confirms at least that I have done the right thing now.

> To: rt-users at lists.bestpractical.com
> From: todd at bestpractical.com
> Date: Thu, 9 Jul 2015 14:12:06 -0400
> Subject: Re: [rt-users] FW: [rt-devel] Issue with setting Custom Statuses, Added statuses do not see any other statuses.
> 
> On 7/9/15 10:49 AM, Ashley Etherington wrote:
> > My perl is not great so I was unsure how/if I could put spaces in the
> > Hash's key so I named them just a shorter variant of the status.
> 
> You'll need to quote the values. So:
> 
> active          => [ ...'Awaiting Collection'... ],
> ...
> transitions => {
>      'Awaiting Collection' => ['new', 'open', ..., 'deleted'],
> ...
> 
> The items in the statuses array need to match exactly to the keys in the 
> transitions.
> 
 		 	   		  
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