[rt-users] Can't call method warn for RT-Extension-Assets-Import-CSV

Aaron McCormack aaron at backblaze.com
Mon Jun 22 19:58:09 EDT 2015

I'm also seeing this message after some upgrades today.

I upgraded:
RT 4.2.6 -> 4.2.11
RT::Extension::Assets 1.0.2 => 1.05
RT::Extension::Assets::Import::CSV 1.3 (did not upgrade)

I have my log level set to critical and since this function looks to be for troubleshooting deprecations with log level warn, I commented it out for now and the imports proceed as normal.


> On Jun 22, 2015, at 2:12 PM, Armin Liedtke <armhamer at uw.edu> wrote:
> Hello,
> I’m experiencing some issues trying to import items into RT Assets.  I have:
> RT           4.2.11
> RT::Extension::Assets    1.05
> RT::Extension::Assets::Import::CSV         1.4
> I get an error:
> Can't call method "warn" on an undefined value at /var/home/uwb/libraryrt.uwb.edu/rt/lib/RT.pm <http://libraryrt.uwb.edu/rt/lib/RT.pm> line 954.
> I’m wondering if anyone else has seen this or has any quick fixes for it.  I have done testing with the data I’m important and that doesn’t see to fix it.
> I have run –debug but get same error.
> Even though I would like to use the import I don’t have to today, but If I don’t at least start this conversation now, then I will be several days later before I do.
> If there is a better place to send this like a bug reporting page, feel free to let me know that as well.
> Thanks,
> Armin 
> Armin Liedtke
> Senior Computer Specialist
> UWB-CC Campus Library
> armhamer at uw.edu <mailto:armhamer at uw.edu>
> 425-352-5428

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