[rt-users] Can't call method warn for RT-Extension-Assets-Import-CSV

Armin Liedtke armhamer at uw.edu
Tue Jun 23 11:36:36 EDT 2015

Just to double check, you commented out line 954, or something else?


From: Aaron McCormack [mailto:aaron at backblaze.com]
Sent: Monday, June 22, 2015 4:58 PM
To: Armin Liedtke
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Can't call method warn for RT-Extension-Assets-Import-CSV

I'm also seeing this message after some upgrades today.

I upgraded:
RT 4.2.6 -> 4.2.11
RT::Extension::Assets 1.0.2 => 1.05
RT::Extension::Assets::Import::CSV 1.3 (did not upgrade)

I have my log level set to critical and since this function looks to be for troubleshooting deprecations with log level warn, I commented it out for now and the imports proceed as normal.


On Jun 22, 2015, at 2:12 PM, Armin Liedtke <armhamer at uw.edu<mailto:armhamer at uw.edu>> wrote:


I’m experiencing some issues trying to import items into RT Assets.  I have:
RT           4.2.11
RT::Extension::Assets    1.05
RT::Extension::Assets::Import::CSV         1.4

I get an error:
Can't call method "warn" on an undefined value at /var/home/uwb/libraryrt.uwb.edu/rt/lib/RT.pm<http://libraryrt.uwb.edu/rt/lib/RT.pm> line 954.

I’m wondering if anyone else has seen this or has any quick fixes for it.  I have done testing with the data I’m important and that doesn’t see to fix it.
I have run –debug but get same error.

Even though I would like to use the import I don’t have to today, but If I don’t at least start this conversation now, then I will be several days later before I do.

If there is a better place to send this like a bug reporting page, feel free to let me know that as well.



Armin Liedtke
Senior Computer Specialist
UWB-CC Campus Library
armhamer at uw.edu<mailto:armhamer at uw.edu>

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