[rt-users] Send mail to create a ticket (error)

[Alex Peters]

You must configure your mail server to forward incoming mail to the
rt-mailgate script.  Have you done this?  If so, what do the mail server
logs and RT's logs say?

On Fri, 30 Jan 2015 at 02:18 Marisol Rojas <mrojas at tekprovider.net> wrote:

>
>
> Good day,
>
> To request your help to know why not make sending emails to create a new
> ticket and in updating data and answer the ticket.
>
> We are just beginning to know RT version we are currently to implement is
> the 4.2.9, I hope we can support.
>
> Thanks, Greetings !!
>
>
>
>
>
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