[rt-users] ticket rejected still bold in list

[LAW Andy]

HTML styling - visited vs unvisited anchors/hrefs.

On 2 Mar 2015, at 18:53, Alex Peters <alex at peters.net<mailto:alex at peters.net>> wrote:


I'm not aware of this functionality at all in stock RT, but I'm keen to learn more.  Looking forward to other responses to this issue.

On Mon, 2 Mar 2015 9:54 pm Luca Ferrari <fluca1978 at infinito.it<mailto:fluca1978 at infinito.it>> wrote:
On Sat, Feb 28, 2015 at 4:18 AM, Alex Peters <alex at peters.net<mailto:alex at peters.net>> wrote:
> Could you please clarify this question?
>

Looking at the ticket list I can see bold tickets when they are new
and not yet modified, and then grayed once they are opened/commented.
It happened in the past I rejected some tickets directly, and the
ticket is shown still as bold in the search list, so that it seems new
at glance.

Thanks,
Luca

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