[rt-users] fastcgi: comm with server aborted: read failed after installing RTIR

[ktm at rice.edu]

On Tue, Mar 10, 2015 at 04:02:49PM -0500, Mario Góngora wrote:
> Hello,
> 
> I am installing a RT instance with the RTIR plugin. When the plugin
> finished the installation the server showed a "Internal Server Error" in
> the Web Browser.
> 
> We are using RT 4.2.9 and RTIR 3.2.0 versions.
> 
> Below are the type of logs that this error is generating.
> 
> [Tue Mar 10 09:00:43.794689 2015] [fastcgi:error] [pid 5642:tid
> 140086415734528] (104)Connection reset by peer: [client a.b.c.d:58530]
> FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: read
> failed
> 
> [Tue Mar 10 09:00:43.794830 2015] [fastcgi:error] [pid 19097:tid
> 139882731890432] [client a.b.c.d:54743] FastCGI: incomplete headers (0
> bytes) received from server "/opt/rt4/sbin/rt-server.fcgi"
> 
> 
> Have you ever experienced this type of error?, can you help me identify
> what could be wrong with the installation? Thanks in advance.
> 
> Mario

Hi Mario,

You need to check the RT logs to see what happened. The fastcgi logs
are just telling you that something did.

Regards,
Ken