[rt-users] fastcgi: comm with server aborted: read failed after installing RTIR

[Mario Góngora]

Hello,

I am installing a RT instance with the RTIR plugin. When the plugin
finished the installation the server showed a "Internal Server Error" in
the Web Browser.

We are using RT 4.2.9 and RTIR 3.2.0 versions.

Below are the type of logs that this error is generating.

[Tue Mar 10 09:00:43.794689 2015] [fastcgi:error] [pid 5642:tid
140086415734528] (104)Connection reset by peer: [client a.b.c.d:58530]
FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: read
failed

[Tue Mar 10 09:00:43.794830 2015] [fastcgi:error] [pid 19097:tid
139882731890432] [client a.b.c.d:54743] FastCGI: incomplete headers (0
bytes) received from server "/opt/rt4/sbin/rt-server.fcgi"


Have you ever experienced this type of error?, can you help me identify
what could be wrong with the installation? Thanks in advance.

Mario
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