[rt-users] Improper display of ticket transaction's HTML

[Christian Loos]

Hi,

upgrading to a more recent version of RT and installing HTML::Gumbo
gives you tables in transactions (RT supports this since 4.2.6) [1].

If you can't upgrade, you can use RT::Extension::PermissiveHTMLMail [2].

Chris

[1] https://www.bestpractical.com/docs/rt/4.2/RT_Config.html#PreferRichText
[2] https://github.com/bestpractical/rt-extension-permissivehtmlmail

Am 10.03.2015 um 20:35 schrieb Jeff Blaine:
> Hi,
> 
> We're using RT 4.2.5 (for now).
> 
> $PreferRichText is turned on.
> 
> We've put in place a Web_Local.pm that is allowing all tags via:
> 
>     push @SCRUBBER_ALLOWED_TAGS, qw('*');
> 
> Something is still mucking with our HTML though, specifically (that
> we've found so far) various table tags' attributes like borders and
> padding seem to not be rendered properly. The table borders don't render
> at all.
> 
> Any ideas?
> 
> It is a little unclear to me exactly how to use
> %SCRUBBER_ALLOWED_ATTRIBS ... setting it to {'*', 1} caused various
> links in the web UI to not work anymore.
>