[rt-users] change queue not triggering Scrip

a.smith at ldex.co.uk a.smith at ldex.co.uk
Fri Mar 20 13:33:05 EDT 2015


> I've noticed that some of the things done with rt-crontool don't get
> recorded and therefor don't trigger scrips. This might be because of
> something minor missing in your custom perl module (custom action).
> When the custom perl module changes the queue do you see a transaction
> listed in the ticket history reflecting the queue change or is the
> queue just different on the ticket with no mention of it in the ticket
> history?

Yep, I can see in the ticket "root - Queue changed from" where I am 
running the rt-crontool as the root user. So far as I can think that 
should be good enough right?

thanks for the input though,

Andy.



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