[rt-users] Best practices for staging and upgrading RT?

[Giuseppe Sollazzo]

Hi list,


we're looking at standardising and optimising our update/testing workflow for Request Tracker. Are there any best practices you'd like to recommend?


The main points of  course are simple:

- installing a clone of a current installation

- updating and testing

- how to best duplicate database

- if there are situations in which it's not possible to migrate the db to a new version

etc


Any pointer is welcome.

?

Thanks,

Giuseppe


--
Giuseppe Sollazzo
Senior System Analyst

Member of the Open Data User Group (Cabinet Office)
Member of the Technical Standards Board (Cabinet Office)?
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Computing Services
Information Services
St George's, University of London
Cranmer Terrace
London SW17 0RE

gsollazz at sgul.ac.uk
+44 20 8725 5160
@sgulit

St George's, University of London is proud to be a Stonewall Diversity Champion: 'people perform better when they can be themselves'.


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