[rt-users] Custom fields

ABD EL MALEK BOUBARNOUS abdelmalekboubarnous at student.emi.ac.ma
Tue May 5 04:45:23 EDT 2015


Hello,

I've created some custom fields for the the 'ticket creation' form, and I
would like for certain users to be able to fill in theses custom fields
when creating a new ticket so I have given them the right to see and modify
CF, but also I don't want them to be able to modify the values for the
custom fields after submitting the ticket;

Please someone tell me how to achieve that.

Thanks in advance.
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