[rt-users] Upgrading web/email server...should I upgrade RT itself too?

[Duncan Napier]

Hi,

A more immediate issue I would expect is that newer versions (not to mention the switch from Debian to RPM based distros) of framework applications (Apache, MySQL, PHP, Mason, Perl etc) may have compatibility issues with your older RT installation. So yes, you may not have much choice but to upgrade anyway. 

> Subject: [rt-users] Upgrading web/email server...should I upgrade RT
> 	itself	too?
> Message-ID:
> 	<074C3AE4E206DC478AB4FA128B97914143D781D5 at OLAWPA-EXMB05.ad.garmin.com>
> Content-Type: text/plain; charset="us-ascii"
> 
> Hi all,
> 
> We're running RT on Ubuntu 8.04...so it's time to get with the times.  :-)  A
> new CentOS server has been prepared for us.  The database is actually
> running on a separate machine that is newer and there isn't a plan to
> upgrade it at this point.
> 
> My question...is RT 4.0.17 itself old enough that I really ought to upgrade
> it as well?  I'd like to minimize the amount of surprise for the users via
> new looks, so I'm wondering if there are any huge problems with staying at
> 4.0.17.  I'm looking at the UPGRADING-4.2 document and I don't see anything
> like "this version of RT turned into Ultron at 10% of installations".
>