[rt-users] Determining resolver of a ticket
Armen Tashjian
Armen.Tashjian at sce.com
Fri May 8 18:03:13 EDT 2015
As far as I can see, it is not possible to search for the resolver of a ticket. I have a single queue with members of different groups opening and resolving tickets. I can't seem to figure out how to figure out how many tickets Group 1 resolved vs Group 2. Is it possible to run a SQL search instead of using RT's query language?
Thanks in advance.
-Armen
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