[rt-users] RT creates CLOSE_WAITS

[Asanka Gunasekera]

Hi Bill, thank you for the reply and I was at a conner and was scratching my head about. Thanks to you I have something to work with

Thanks and Best Regards

Asanka

--------------------------------------------
On Sat, 31/10/15, Bill Cole <rtusers-20090205 at billmail.scconsult.com> wrote:

 Subject: Re: [rt-users] RT creates CLOSE_WAITS
 To: rt-users at lists.bestpractical.com
 Date: Saturday, 31 October, 2015, 3:34
 
 On 30 Oct 2015, at 3:48,
 Asanka Gunasekera wrote:
 
 > Hi
 thank you for the reply, I am using mod_perl
 > 2.0.9
 
 I suggest switching to mod_fastcgi or mod_fcgid
 as a first step. I use 
 mod_fastcgi because
 my RT instances all have long legacies, but on a 
 newly-built system mod_fcgid is probably a
 better choice because it is 
 still being
 maintained.
 
 I don't
 suggest that because I know of a specific problem in the
 current 
 RT & mod_perl, but because 3
 times over many years & RT versions I've 
 tried to stand up fresh RT instances using
 mod_perl (because it should 
 in principle be
 more efficient) and every time I've retreated to FastCGI
 
   after running into some problem I
 couldn't figure out and which simply 
 didn't happen with FastCGI. I know a lot of
 people run RT with mod_perl 
 so it CAN be
 done, but when it doesn't work the diagnostic process is
 
 daunting.
 
 If there's some reason you really want to
 stick with mod_perl, you 
 should investigate
 troubleshooting tactics for mod_perl, which include a 
 way to load it with a Perl debugger.