[rt-users] Action: Extract Custom Field Values - RT don't show me this option
Marcelo Calado | TBS TAX Services
mcalado at tbstaxservices.com
Mon Nov 16 17:17:44 EST 2015
By following the instructions to install the "ExtractCustomFieldValues"
I've installed the package on RT 4.09 ;
Created a custom field "Mobile Phone" ;
Created a template "Extract Custom Field Values", type "Simple" + content:
Mobile Phone|Body|Mobile Phone->(.+)$|q on My Queue
At this point .....works fine!
When I tried to create the Scrip, I can't see the Action "Extract Custom
Condition: On Create
Action: (Extract Custom Field Values ) ?????? I can't see..:L
Template: Global template: CustomFieldExtract
Set(@Plugins, qw(RT::Extension::SummaryByUser RT::Extension::CommandByMail
Set(@MailPlugins, qw(Auth::MailFrom Filter::TakeAction));
Looking into /var/log/syslog, I have nothing!
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