[rt-users] Fwd: Request tracker

[Parish, Brent]

I don't have any super advice here, just throwing out some ideas in case it helps.

I don't see Data::UUID in the Perl requirements for RT?
It looks instead to be something needed by Apache, for ModPerl or FCGI?

Tough to say without being on the system, but from what I understand it's not missing Data::UUID itself, but rather an object associated with it (e.g. shared object, etc)?
That can happen if you copied over any of the libs instead of installing them?

I wonder what might happen if you do a 'forced' full re-install of Data::UUID?
Or maybe there are some leftover pointers to an older version of the shared objects?
e.g. If Apache was copied over and not upgraded, etc

Did you get that error from the Apache logs and are they cranked up to debug level?
Are there other error lines nearby in the log(s) that might have more details?

- Brent


-----Original Message-----
From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Matt Zagrabelny
Sent: Monday, November 16, 2015 11:39 AM
To: Gerald Jimenez
Cc: rt-users
Subject: Re: [rt-users] Fwd: Request tracker

On Mon, Nov 16, 2015 at 10:36 AM, Gerald Jimenez <gejimene at gmail.com> wrote:
>
> Hi,
>
> I have request tracker installed on a centos 6 server but now I need 
> to update my server to centos 7.
> I have tried to install request tracker 4.2 to my centos 7 server but 
> after sucessfully finished the installation the web page of rt doesnt 
> load and I got this error "Can't locate loadable object for module Data::UUID in @INC".

Do you have that module installed?

-m