[rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

[Gerald Jimenez]

In the folder of the installer of rt execute: make fixperms

On Nov 24, 2015 6:13 PM, "dwdixon" <dwdixon at umich.edu> wrote:

> So basically I restarted my installation of RT from scratch on CentOS
> 6.7....things have gone pretty smooth so far....now I'm back to where I
> started in setting up httpd/Apache to serve up RT.  I've setup my config in
> /etc/httpd/conf.d/rt.conf and here are the contents of that:
>
> *************************************************************
> <VirtualHost rt-ir-sandbox.test.com>
>         ### Optional apache logs for RT
>         # Ensure that your log rotation scripts know about these files
>         # ErrorLog /opt/rt4/var/log/apache2.error
>         # TransferLog /opt/rt4/var/log/apache2.access
>         # LogLevel debug
>
>         AddDefaultCharset UTF-8
>
>         ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/
>
>         DocumentRoot "/opt/rt4/share/html"
>         <Location />
>             Require all granted
>
>             Options +ExecCGI
>             AddHandler fcgid-script fcgi
>         </Location>
>     </VirtualHost>
> *************************************************************
>
> httpd/Apache starts up fine and all seems well and good and should be
> according to the documentation...however (again I'm not an Apache expert
> here so forgive any obvious mistakes)....but all I'm getting now when I
> browse to the system hosting RT is a Apache generic "Index of /" with
> nothing listed and the Apache version info....not sure what's going on
> here...the only thing that I can think of is that the apache user does not
> have permissions to access the files in /opt/rt4/share/html ...the
> documentation says NOTHING (that I've found) about modifying the
> permissions
> of the files in /opt/rt4/share/html to make apache the owner so I haven't
> yet....
>
> Is this the problem or is something else going on here?
>
> Thanks so much!
>
> -Drew
>
>
>
> --
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>
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