[rt-users] Regarding Apache server failure

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Oct 6 16:16:32 EDT 2015


On Tue, Oct 6, 2015 at 3:09 PM, bharath reddy <vangoor.bharath at gmail.com> wrote:
> Dear All,
>
> I'm trying to configure RT to communicate with my LDAP, for which I followed
> this link : https://metacpan.org/pod/RT::Authen::ExternalAuth . After making
> the required changes, when I restarted my apache server it is failing with
> following error :
>
> root at devrt:/rt/etc# /etc/init.d/apache2 start
>  * Starting web server apache2
> Segmentation fault (core dumped)
> Action 'start' failed.
> The Apache error log may have more information.
>    ...fail!
>
> There is no important messages in log files:
>
> root at devrt:/rt/etc# cat /var/log/apache2/error.log
> [Tue Oct 06 15:13:41 2015] [info] Init: Seeding PRNG with 648 bytes of
> entropy
> [Tue Oct 06 15:13:41 2015] [info] Loading certificate & private key of
> SSL-aware server
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_pphrase.c(470): unencrypted
> RSA private key - pass phrase not required
> [Tue Oct 06 15:13:41 2015] [info] Init: Initializing (virtual) servers for
> SSL
> [Tue Oct 06 15:13:41 2015] [info] Configuring server for SSL protocol
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(367): Creating new SSL
> context (protocols: TLSv1, TLSv1.1, TLSv1.2)
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(541): Configuring
> client authentication
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(1218): CA certificate:
> /C=SE/O=AddTrust AB/OU=AddTrust External TTP Network/CN=AddTrust External CA
> Root
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(1218): CA certificate:
> /C=US/O=Internet2/OU=InCommon/CN=InCommon Server CA
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(608): Configuring
> permitted SSL ciphers [!aNULL:!eNULL:!EXP:HIGH:MEDIUM:!ADH:!MD5]
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(316): Configuring TLS
> extension handling
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(739): Configuring RSA
> server certificate
> [Tue Oct 06 15:13:41 2015] [debug] ssl_engine_init.c(785): Configuring RSA
> server private key
> [Tue Oct 06 15:13:41 2015] [info] mod_ssl/2.2.22 compiled against Server:
> Apache/2.2.22, Library: OpenSSL/1.0.1

What distro are you using?

To see the most recently written to log files, try:

cd /var/log
ls -lrt

and

cd /var/log/apache2
ls -lrt

-m



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