[rt-users] Problem with RT::SystemUser in escalatePriority

[Christian Loos]

OK, then remember this, once you will upgrade to RT 4.4, because this
version will support [1] searches like

Status = '__active__'

Chris

[1] https://github.com/bestpractical/rt/commit/20f3268

Am 29.10.2015 um 15:39 schrieb markus.wildbolz at magna.com:
> Hi Christian!
> 
> Thanks a lot for your response! This solved my problem!
> 
> As we have different lifecycles in place, I stay with looping through
> all queues...
> 
> 
> Greetings,
> Markus