[rt-users] XLS export balks

[Emmanuel Lacour]

Le 09/09/2015 23:52, Boris Epstein a écrit :
> Hello listmates,
> 
> I have an RT 4.2.0 installation using Postgresql as DB engine running on
> a CentOS 6 server where every attempt to extract a search to XLS results
> in a failure.
> 
> The failure manifests itself in the following way. The user's browser
> displays the following message:
> 
> *An internal RT error has occurred. Your administrator can find more
> details in RT's log files.*
> 
> The Apache/HTTPD log displays the following:
> 
> *[27915] [Wed Sep  9 21:20:27 2015] [error]: Undefined subroutine
> &RT::SQL::PossibleCustomFields called at
> /opt/rt4/local/plugins/RT-Extension-SearchResults-XLS/html/Search/Results.xls
> line 80.*
> *
> 


there is no call to PossibleCustomFields in latest (0.08) extension
version. Seems you are running an old version, double check this ...

Extension is running fine here on severals setup similar to your :)



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