[rt-users] Regarding incoming mails.

[Trev]

Just to be clear here:

*Broken*:   Fetchmail from your RT server, pulling email from an account on
your email server (exchange or whatever)

*Working*:  Sendmail from your RT server, pushing notifications from the RT
server to your email recipients

The error you post, looks like sendmail errors... not fetchmail...

/var/log/fetchmail.log

Also, the fetchmail configuration file could be useful. (please replace
passwords and other identifiers in your copy paste)

Thanks,

Trev

On Tue, Sep 29, 2015 at 1:10 PM, bharath reddy <vangoor.bharath at gmail.com>
wrote:

> Hi Trev,
>
> I can see following error in my logs :
>
> Sep 29 10:30:52 devrt sm-mta[9167]: t8TEUpif009167: ruleset=check_rcpt,
> arg1=<devrt at cs.stonybrook.edu>, relay=mail-wi0-f179.google.com
> [209.85.212.179], reject=550 5.7.1 <devrt at cs.stonybrook.edu>... Relaying
> denied
> Sep 29 10:30:52 devrt sm-mta[9167]: t8TEUpif009167: from=<
> bvangoor at cs.stonybrook.edu>, size=2400, class=0, nrcpts=0, proto=ESMTP,
> daemon=MTA, relay=mail-wi0-f179.google.com [209.85.212.179]
>
> and also this :
>
> Sep 29 12:33:05 devrt sm-mta[11503]: t8TGX4n2011503:
> devrt.cs.stonybrook.edu [130.245.27.22] did not issue MAIL/EXPN/VRFY/ETRN
> during connection to MTA
> Sep 29 12:33:25 devrt sm-mta[11504]: t8TGXOHh011504:
> devrt.cs.stonybrook.edu [130.245.27.22] did not issue MAIL/EXPN/VRFY/ETRN
> during connection to MTA
>
> Thanks,
> Bharath.
>
>
> On Tue, Sep 29, 2015 at 1:03 PM, Trev <trevor at onepost.net> wrote:
>
>> Are you using fetchmail ?
>> Error logs ?
>>
>> On Tue, Sep 29, 2015 at 12:58 PM, bharath reddy <
>> vangoor.bharath at gmail.com> wrote:
>>
>>> Dear All,
>>>
>>> I've upgraded RT from 4.0.8 to 4.2.12 recently and found that I'm not
>>> able to receive mails to the server but when I'm updating tickets from Web
>>> then users are receiving the update mails. Basically my machine is not able
>>> to receive mails but able to send mails. Any help or pointers to this issue
>>> will be appreciated.
>>>
>>> Thanks,
>>> Bharath.
>>>
>>
>>
>
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