[rt-users] Custom Field Search??

Jesse Maseto jesse at bywatersolutions.com
Tue Apr 12 14:44:08 EDT 2016


Hello Matt,

Sorry I should have added more content of what I was actually doing.

So I wanted to create a custom field that applies to a users group that
their a member of. Once I’ve created this custom field I would like to be
able to search for this. Here is a screen shot of where I’m adding this
field.

I know that if I created this custom field and set to to apply for tickets,
I’m able to search using the standard RT search but can’t find a way to
search the groups.

Thanks,
-Jesse


--------------------
Jesse Maseto
Head of Support
ByWater Solutions
Support & Consulting for OSS
Office - Stratford,CT
T/F 888.900.8944
http://bywatersolutions.com
Jesse at bywatersolutions.com



On Tue, Apr 12, 2016 at 2:35 PM, Matt Zagrabelny <mzagrabe at d.umn.edu> wrote:

> Hey Jesse,
>
> On Tue, Apr 12, 2016 at 12:56 PM, Jesse Maseto
> <jesse at bywatersolutions.com> wrote:
> > Hello All,
> >
> > Is there a way to Search for a "Custom Field" I’ve added to a ‘Group’?
>
> What is the context?
>
> For instance:
>
> I can see all CFs for groups by drilling down:
>
> Admin -> Global -> Custom Fields -> Groups
>
> -m
>
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