[rt-users] Due dates
steven at maxpro-llc.com
Thu Apr 14 22:11:25 EDT 2016
I installed rt4.4.0
When I configure queue, there is no place to input due dates. Instead there
are fields "Starts" and "Due" which can be fill in a date such as
"2016-04-15 00:00:00". I did a test creating a ticket, the due date is what
I set in that fields.
What I need is setting duedate such as 3 days after tickets created.
I also use SLA. It can set a duetime in RT_Siteconif.pm for all queues, But
I need set different duedates for different queues.
View this message in context: http://requesttracker.8502.n7.nabble.com/Due-dates-tp61729.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
More information about the rt-users