[rt-users] Sending Mail

[Lucas Castro]

On 01-04-2016 12:24, Yara Briceño wrote:
> Good morning,
>
> We have an issue when we create a new RT, it isn´t being sent to gmail
> adresses. Then the error throws us:
>
> *Our system has detected an unusual rate of 550-5.7.1 unsolicited mail
> originating from your IP address. To protect our 550-5.7.1 users from
> spam, mail sent from your IP address has been blocked. 550-5.7.1
> Please visit 550-5.7.1
>  https://support.google.com/mail/answer/81126 to review our Bulk Email
> 550 5.7.1 Senders Guidelines. 7si3194614vkl.156 - gsmtp (in reply to
> end  of DATA command)*
*
*It seems the problem is in mail server, try**sending from your system
using command line,
try to connect and send direct from your server. I already got that
problem but can't remember how I solved.
But check for your server configuration, how is it relaying, if reverse
DNS is setup correctly.
It'll get something for google remove your ip address from black list,
wait some time not trying to send other mails to google.
**
>
> For your information, RT version: 3.6
>
> Waiting for your reply.
>
> Thankful,
>
> -- 
> Ing. Yara A. Briceño G.
> Dep. Operaciones
> Consorcio Unplugged, C.A.
>
> www.unpluggedcorp.com <http://www.unpluggedcorp.com/>
> ofic (central). 0212 740.30.80/84
> ext. 7771
>
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016

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